FAQ

What kind of wax are your candles and melts made with?

We use a premium soy blend.

Why can't I select my scent of choice for the themed candles?

At Decree Candle Co., I let the Holy Spirit guide me. It was the Holy Spirit who led me to begin making anointed candles. So in saying that, Holy Spirit also told me as I craft specific candles, I am to use the scents from the oils found in the Bible and scents that hold a high symbol of meaning. Oils and scents such as frankincense, myrrh, cassia, cinnamon, cedarwood, sandalwood (referred to as aloes in the Bible), spikenard and hyssop. I have chosen fragrances and created blends that have at least one or multiple of these scent elements within them.

How long does it take to receive my order?

Wax Melts, T-shirts, and Car Diffusers are made to order. Processing is 0-3 days. Once your order is shipped it will take 4-7 days, depending on where you live.

What size room is best suited for your 8 oz. candle?

You will get the best results in a medium sized room. Bedrooms, bathrooms, kitchen or an office space is ideal. However, a candle on an end table or coffee table close to where you sit will also provide a beautiful scented area for you to enjoy.

How does shipping work?

You will notice that some of our items have free shipping, and some do not. Good news is, the items that are not included in the free shipping has a flat rate shipping charge of $10. 

Returns & Exchanges

We take great care in packaging every order to ensure it arrives safely. 

Due to the handmade nature of our products, all sales are final, and we do not accept returns or exchanges for reasons other than items that are damaged during shipping.

If your order arrives damaged, please contact us within 48 hours of delivery. To process a replacement request, please include:

  • Your order number
  • Clear photos of the damaged item(s)
  • Photos of the shipping box and any packaging materials

Once your claim has been reviewed and approved, we will gladly send a replacement for the damaged item at no additional cost.

Please note:

  • We are unable to replace items that have been used, mishandled, or damaged after delivery.
  • Minor cosmetic imperfections are a normal part of handcrafted products and are not considered defects.
  • Refunds are not offered for damaged items, approved claims will receive a replacement of the same product.